If needing remote support for a Moodle (Linux only), the following might need to be granted:
Info on where hosted … with what provider.
Fully qualfied domain name or external IP address,
Package leasing from provider …
a. what OS
b. shared (may not have if b or c)
c. VPS managed – provider techs do the heavy lifting.
d. VPS un-managed – you do the heavy lifting … update of OS, install of software
via yum/apt-get/other.
URL to site – got valid cert (https)
An account in the moodle:
Username: ktask
Email address: ktask@sosoftexas.org
Password: you setup … I’ll change.
Moodle account set to admin level.
ssh as root or a user with same creds as above that is made member of sudoers group on server – user can su to root
ssh port or keys?
IF you have cPanel, is there a terminal icon?
cPanel creds … if you have cPanel
cPanel URL – include port